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Information you need to know

The Stoneygate Centre for Empathic Healthcare is part of the Â鶹ÊÓƵ. Further information about the University is available at /.

The Â鶹ÊÓƵ is the data controller for your personal information. The University’s Data Protection Officer is Parmjit Gill, who can be contacted at dpo@leicester.ac.uk.

This privacy notice explains how and why the University collects and uses your personal information. If you are a nominee or award winner, this notice also applies to personal information provided about you by someone who nominated you.

What is ‘personal information’?

Personal information means any information that relates to you and can be used to identify you, either directly or indirectly.

What information are we collecting or using?

For Events and Short Courses

When you attend one of our events or short courses, we collect your name and email address so that we can communicate with you. We also collect information about your job role and organisation to help event organisers tailor content appropriately.

If you attend an in‑person event, we may ask for dietary requirements or access requirements to support your attendance. This information is only collected with your explicit consent.

For ‘Empathy Champion’ Nominations

If you submit or are included in a nomination, we collect your name and work email address so that we can contact you. We also collect the nominee’s name and email address so that we can notify them if they are successful and provide any associated recognition, such as a certificate or badge.

Nominations may also include a written statement explaining why the nominee deserves the award, and this may contain personal information.

For our Mailing List

If you have requested to join our mailing list, we will collect your name, email address, and organisation, if applicable, for the purpose of contacting you about our teaching and research activities, and events. You can unsubscribe from the mailing list at any time.

Why are we processing your data?

We use your information to manage and administer events, short courses, mailing lists and awards. This includes communicating with you, tailoring content, and ensuring events run smoothly.

If you have chosen to receive marketing communications, we use your email address to send you relevant updates.

For awards, we process contact details and nomination content to assess entries, verify information, select winners and contact successful nominees.

What is our legal basis for using your data?

For events, short courses and communications, we process your personal data on the basis of your consent. Where sensitive information is involved, such as dietary or accessibility requirements, we rely on your explicit consent in accordance with Article 6(1)(a) and Article 9(2)(a) of the UK GDPR.

For award nominations, we process nominee information under the University’s legitimate interests (Article 6(1)(f) UK GDPR). We have a legitimate interest in assessing nominations and contacting nominees. We have carefully considered this and are satisfied that these interests are not overridden by the rights and freedoms of the individuals concerned.

Who will my personal information be shared with?

We will only share your personal data with our third‑party event and training provider, where this is necessary to support and deliver the event.

Your information will otherwise be shared only with relevant staff at the Stoneygate Centre for Empathic Healthcare who are responsible for organising and delivering events, managing communications, or administering awards.

Where was my information sourced from?

We collect personal data directly from you when you register for events or communications. In some cases, your organisation may provide your details if they have arranged training on your behalf. If you are an award nominee, your information may be provided by the person who nominated you.

How long will the Â鶹ÊÓƵ keep my information?

We only retain your personal information for as long as necessary and where we have a lawful basis to do so. For events, email correspondence and booking records are typically held on our systems for up to one year after the event or training session has taken place.

Information relating to training and awards is generally retained for up to one year following your involvement. Information relating to nominees may be retained for up to one year, in line with our standard retention practices.

If you have opted in to our mailing list, we will keep your name, email address, and organisation, if applicable, in our database until you tell us otherwise.

What rights do I have regarding my data?

You have the right to access, correct, or delete your personal data, to object to or restrict how it is used, to request its transfer to another organisation, and to avoid decisions made solely by automated processes.

Some of the above rights are not absolute. If you want to exercise any of the rights described above, please contact the University’s Information Assurance Team via on the email at the end of this notice.

We will do our best to respond quickly and within the timeframes set out by data protection law. To help us handle your request and improve our services, we may keep a record of our communications with you.

Complaints to the University

If you are unhappy with how your personal information has been handled, you can raise a complaint with the University’s Information Assurance Team using the contact details at the end of this notice.

Complaints to the ICO

If you are not satisfied with the University’s response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator. Further information is available at .

Changes to this privacy notice

This privacy notice was published in June 2026. It may be updated from time to time to reflect changes in law or our practices.

If you have any questions about this notice or wish to exercise your rights, please contact Information Assurance Services at ias@leicester.ac.uk.